Collection and use of personal data
Personal data means any data that can be directly or indirectly associated with You as an individual, which are collected and processed by decohome.ee (Decohome OÜ) in order to fulfil contracts concluded with natural persons, to contact them, and perform obligations pursuant to law.
Personal data of loyal customers can be collected in any of the following ways:
- when you provide us your contact information (name, e-mail address, postal address, phone number, the preferred method of communication) on our website or otherwise.
- when you use our website, data are collected through your account or through cookies.
- when you make a purchase or place of order in our store or website in the course of providing personal contact information. Such personal data may include your name, address, postal code, e-mail address, phone number, and other data).
Collection of other data
We also collect non-personal data, i.e., data that cannot be directly linked to a particular individual (gender, age, language preference, location).
Use of collected personal data
We can use any personal data we have collected to display for customers decohome.ee (Decohome OÜ) new products, campaigns and upcoming events.
We also use personal data that we collect to goods delivery, and to fulfil obligations that we may have assumed towards the customer.
To ensure better customer service, decohome.ee (Decohome OÜ) may disclose information about individual users to a third party who provides services to decohome.ee (Decohome OÜ) and is contractually bound to keeping any shared information confidential. Such third party may be, for instance, our partner whose duty is to deliver goods sold in our website.
decohome.ee (Decohome OÜ) save all personal data of a client until the loyal customer contract terminates. Data that decohome.ee (Decohome OÜ) must save pursuant to law (e.g., accounting data) are save by decohome.ee (Decohome OÜ) in accordance with the provisions of law.
Security of personal data
decohome.ee (Decohome OÜ) takes all precautions (incl. administrative, technical, and physical measures) to protect customers’ personal data. Only authorised persons have access to personal data for making alterations and processing the same.
Customers have the right to demand termination of the processing of their data, ask about how their data are used, request that their data be transmitted in a commonly used format either to themselves or to a third party. In order to avoid misuse of customer data and rights, such requests may only be submitted in a format that makes it possible to identify the person submitting that request (signed digitally or personally at the company’s office). We have the right to respond to such requests within 30 days.
We regard a request to terminate processing of data as a request to terminate the loyal customer contract.
Any personal data that you provide while visiting and shopping in decohome.ee (Decohome OÜ) website are considered confidential information.
The use of encrypted data transmission channel with banks guarantees that personal data and bank particulars of buyers are protected.
You may always contact the Data Protection Inspectorate or a court to protect your personal data. The Data Protection Inspectorate is a national authority that may also be contacted for advice or assistance in matters concerning protection of personal data.